BBVA

dear kind person at BBVA: eye b came ur customer thru the Simple gig and now BBVA is reported2b hookedup w PNC eye am wondering 2 things: ONE: will eye get a new debit card to replace my Simple card TWO: will the PNC ATMs show on the BBVA ATM finder w in the app ¿Help? sincerely, Tom Doody middle-age living in New Jersey near the Lincoln Tunnel

About Tom Doody

middle-age American living in New Jersey near the Lincoln Tunnel
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1 Response to BBVA

  1. Tom Doody says:

    REPLY:Dear Thomas Doody,
    Thank you for contacting BBVA. We apologize for the delay in our response. We are currently experiencing higher than normal email inquiries.
    We received your concern regarding your debit card, upon reviewing your account ending in *, we are glad to inform you that you can still use the same debit card after the simple conversion.
    Additionally, we would like to inform you that you can use PNC ATM if you are unfamiliar with our locations and you would like to find an ATM near your, you may search through the following link: https://apps.pnc.com/locator/search
    For your convenience, we offer customizable alerts which are a great way to get personalized account information at your fingertips via push notification or email. For more information about Alerts, please visit us at:
    https://www.bbvausa.com/digital-banking-services/online-banking/alerts.html.
    For immediate assistance, you may contact our Customer Service Department at (844) 228-2872. Due to the COVID-19 Pandemic, we have implemented the following temporary operating hours in the Contact Centers: Monday-Friday 6 AM to 7 PM CST or Saturday 8 AM to 5 PM CST and Sunday 12 PM to 4 PM CST. Our specialized agents will be more than happy to assist you.
    You can learn more about the personal information we collect, including how we may use such information, by clicking “Privacy” at bbvausa.com.
    Sincerely,
    Kevin
    BBVA USA NOW PART OF PNC
    Customer Service
    ©2021 The PNC Financial Services Group, Inc. BBVA USA is a Member FDIC and an Equal Housing Lender. BBVA is a registered trademark of BBVA, S.A. and is used under license.
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